windbd Terms and Conditions

1 General Introduction

These terms and conditions ("Terms") form a legally binding agreement between the entity operating the windbd platform ("windbd", "we", "us") and any user of the platform ("you", "member", "player").

By accessing the windbd website, opening an account, or using any service, you are deemed to have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using windbd services.

These Terms are written in English and are formulated in accordance with the legal framework of Bangladesh. In the event of any interpretive dispute, the English version shall be considered authoritative.

2 Definitions and Interpretations

The following terms used in these Terms and Conditions carry the meanings set out below:

• "windbd Platform" — The windbd website, mobile site, and all associated services.
• "Account" — A member's personal registered account on the windbd platform.
• "Member" or "Player" — Any adult person registered on the windbd platform.
• "Betting" — The activity of placing wagers on cricket, football, or other sports on the windbd platform.
• "Casino Game" — Slots, live casino, fishing games, and other games operated on the windbd platform.
• "Balance" — The amount of money held in a member's windbd account.
• "Bonus" — Additional credits or benefits granted to members by windbd.
• "KYC" (Know Your Customer) — The identity verification process.

3 Account Registration and Eligibility

3.1 Eligibility to Register

To open an account with windbd, a member must meet the following conditions:

• Must be at least 21 years of age or older.
• Must be a resident of Bangladesh or a region where windbd services are applicable.
• Must complete registration with fully accurate and correct information.
• A person may open only one account.

3.2 Account Security

The member is solely responsible for keeping their account username and password completely confidential. Granting any third party access to the account is strictly prohibited. Any unauthorized access to the account must be reported to windbd immediately.

3.3 Multiple Accounts Prohibited

Opening more than one account under the same person's name is strictly prohibited. windbd reserves the right to immediately close any such accounts and forfeit the associated balance.

4 Age Restrictions and Identity Verification

At the time of registration or at any stage, windbd may ask a member to submit any of the following documents for KYC verification:

• National Identity Card (NID)
• Copy of Passport
• Driving License
• Birth Certificate

windbd reserves the right to suspend the withdrawal process until verification is complete. windbd may request documents at any time to verify the age of any account.

5 Deposit and Withdrawal Policy

5.1 Deposit Methods

windbd currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

5.2 Deposit Limits

The minimum deposit amount is ৳100 for each payment method. The maximum deposit amount depends on the account type and verification status.

5.3 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, windbd may take additional time if KYC verification is required or in the case of unusual transactions.

5.4 Currency

All transactions on the windbd platform are conducted in Bangladeshi Taka (BDT / ৳).

6 Bonus and Promotion Terms

6.1 Welcome Bonus

windbd offers new members a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,200 bonus and the total balance becomes ৳2,200.

6.2 Wagering Requirement

For the bonus amount to become withdrawable, the member must wager 15 times (15x) the total of the bonus plus the deposit. Bonus funds cannot be withdrawn until the wagering requirement is met.

• The time limit to complete bonus wagering is 30 days from the date the bonus is activated.
• Not all games contribute equally to wagering — contact the support team for details.
• Multiple bonuses cannot be activated at the same time.

6.3 VIP Cashback

windbd has a 4-tier VIP program for members:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.4% cashback per week.
• Gold: Up to 0.6% cashback per week.
• Platinum: Up to 0.8% cashback per week.

VIP tier advancement depends on the member's activity and loyalty on the platform.

6.4 Bonus Abuse

If windbd detects abuse of the bonus system, it reserves the right to cancel the bonus from the relevant account and close the account.

7 Betting and Gaming Rules

7.1 General Betting Rules

The following general rules apply to betting and gaming on the windbd platform:

• A bet once confirmed cannot be changed or cancelled.
• windbd reserves the right to cancel any bet that occurs due to a technical error.
• Any attempt at match fixing or gaining an unfair advantage will result in immediate account closure.
• windbd reserves the right to set or change bet limits at any time.

7.2 Cricket Betting

Betting is available on all international and domestic cricket events including BPL, IPL, T20 World Cup, and ICC tournaments. Detailed cricket betting rules can be found on the cricket page.

7.3 Slots and Casino Games

The windbd platform offers games from various leading game providers including Pragmatic Play, PG Soft, JILI, and Spribe. Each game's own rules apply.

7.4 Technical Issues

If any game or bet remains incomplete due to server disruption, loss of internet connection, or other technical reasons, windbd follows a policy of cancelling the relevant bet and returning the balance. However, windbd is not responsible for issues arising from a member's own connection problems.

8 Prohibited Activities

The following activities are strictly prohibited on the windbd platform:

• Money laundering or transacting with illegal funds.
• Creating or operating multiple accounts.
• Abusing the bonus system or "bonus hunting".
• Playing games through automated software, bots, or artificial intelligence.
• Hacking or attempting unauthorized access to the windbd system.
• Exploiting platform vulnerabilities or errors to gain an unfair advantage.
• Stealing or using another member's account information.
• Coordinated group betting strategies against the windbd platform.

9 Responsible Gaming Policy

windbd believes that gambling should be an entertainment activity, not a cause of financial problems. We encourage all members to play responsibly.

9.1 Warning Signs

If the following signs appear, help should be sought:

• Repeatedly increasing bets to try to recover lost money.
• Problems with family, friends, or at work due to gambling.
• Taking loans to gamble.
• The feeling of being unable to stop playing.

9.2 Self-Exclusion Feature

windbd gives members the option to temporarily or permanently close their accounts. To use this feature, contact the windbd support team via 24/7 live chat.

To read windbd's complete responsible gaming guidelines, visit the Responsible Gaming page.

windbd services are only for those aged 21 and above.

10 Intellectual Property

All content on the windbd platform — logos, graphics, text, software, designs, and other materials — is owned by windbd or its licensors and is protected by applicable copyright law.

Members may not, without windbd's prior written permission:

• Copy, reproduce, or distribute any content from windbd.
• Use windbd's trademarks or brand materials.
• Operate any website or social media account in windbd's name.

Third-party games are operated on the windbd platform, and the related intellectual property belongs to those game providers.

11 Privacy & Data Protection

windbd places the highest importance on protecting members' personal data. By using our services, you are considered to have accepted our privacy policy.

11.1 Data Collection

windbd collects members' names, contact information, payment information, and gaming activity data for registration and service operation.

11.2 Data Use

Collected data is used for service delivery, KYC verification, fraud prevention, and regulatory compliance. windbd does not sell members' data to third parties.

11.3 Data Security

windbd uses SSL encryption and other industry-standard security technologies to keep members' data secure.

To read the full privacy policy, visit the Privacy Policy page.

12 Account Suspension & Closure

12.1 Closure by Member

Any member may request to close their account at any time. Any existing bonuses will be cancelled before the account is closed, but the real balance can be withdrawn.

12.2 Suspension by windbd

windbd may temporarily suspend an account in the following cases:

• While KYC verification is in progress.
• If an investigation into suspicious transactions is ongoing.
• If a security or fraud risk is identified.

12.3 Permanent Closure

In cases of serious violation of the terms and conditions, particularly the prohibited activities mentioned in Section 8, windbd reserves the right to permanently close the account and forfeit the associated balance.

13 Limitation of Liability

To the maximum extent permitted by applicable law, windbd is not liable for:

• Losses caused by the member's own internet connection issues.
• Delays or issues arising from third-party payment service providers.
• Losses resulting from the member keeping their own account credentials insecure.
• Service disruptions due to natural disasters or causes beyond windbd's control.
• Financial losses resulting from losses in gaming activity.

14 Changes to Terms and Conditions

windbd reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, windbd will endeavour to notify members through the contact method registered on their account.

Continued use of the platform after changes have been made will be considered as the member's acceptance of the updated terms and conditions. It is therefore recommended to visit this page regularly.

The date of the latest update to the terms and conditions will always be stated at the top of this page and in the hero section.

15 Dispute Resolution

15.1 Complaints Process

For any complaints or disputes regarding windbd services, please first contact windbd's support team. The support team will do their best to resolve the issue as quickly as possible.

15.2 How to Submit a Complaint

To submit a complaint:

• Get immediate assistance via windbd platform's 24/7 live chat.
• Send a detailed complaint by email: [email protected]

15.3 Resolution Process

windbd reviews all valid complaints fairly and impartially. windbd's decision will be considered final, however members always have the right to pursue applicable legal avenues.

16 Contact

For any questions or clarifications regarding these terms and conditions, please contact windbd's support team:

• Live Chat: 24/7 live chat support in Bengali via the windbd platform.
• Email: [email protected]

Our support team is available around the clock in line with Bangladesh Standard Time (BST, UTC+6).